Dear Customers and Business Partners,
We trust that you and your family are safe, healthy and secure during this unprecedented time.
As we navigate the global crisis of the spread of Coronavirus (COVID-19), it is the well-being of TechNova’s customers, vendors, business
partners and team members that is of utmost importance to us.
We, at TechNova, continue to be alert to the rapidly changing situation and strictly adhere to the health and safety measures as recommended
by our government, medical institutions and the World Health Organisation.
Equally important, is our commitment to implement effective systems to ensure business continuity to the highest level possible, without
compromising the safety of our customers, partners, vendors and team members.
We would like to share some of the measures we have taken to ensure this :
- TechNova teams have been asked to work-from-home until further notice. Each member is equipped with laptops and wi-fi connections to enable
them to serve our customers and partners in a seamless manner.
- Our teams have been equipped with audio/video-conferencing tools, enabling communications from any location, and thereby eliminating the need for in-person meetings.
- TechNova offices are closed as per government directives.
- TechNova’s engineering service & technical support teams will continue to provide online and telephonic support. On-site interventions for emergency situations
are subject to government imposed lock-down restrictions.
- International and domestic travel have been stopped as per government imposed lock-down restrictions.
- We will continue to closely monitor & review the situation and its impact on our supply chain, production and service capabilities
Undoubtedly, the challenge of this moment is enormous. The entire TechNova family is totally committed to staying vigilant and working tirelessly in the
service of our customers and business partners.
We thank you and remain in gratitude for your continued understanding, support and partnership,
Let us stay safe, stay positive and most importantly, let us keep the faith – it is the course of Nature that the dark clouds will always move away and
allow the Sun to shine brightly again.