| Problems |
Causes |
Remedies |
| Uneven image |
The machine needs to be cleaned |
Please clean it and then take the
output on a plain paper first and then
on the plain paper copier film
|
| The image breaking |
High humidity in the room
|
Use silica gel packets in the room.
|
| Light copies
|
Improper exposure adjustment
Damp or poor quality media
Low toner concentration
Scratched, nicked,
or pin holed drum
Improper Toner concentration
|
Adjust Light / Dark Settings
Replace with fresh quality media
Check for toner
Replace or call service technician
Replace Developer, see service
manual
|
| Dark Copies
|
Improper exposure adjustment
Dirty Optics, lenses, and mirrors
Improper toner concentration
|
Adjust Light/Dark settings
Clean, see maintenance section in the service manual call for service technician
Replace developer.
Refer service
manual
|
| Blank copies
|
Blown Exposure lamp
Faulty exposure lamp thermo fuse
Contaminated lamp contacts
Light path / optics obstructed
|
Call service technician to repair
Replace or call service technician
Replace or call service technician
Replace or call service technician
|
| Vertical lines on copy
|
Scratched Drum/Photoreceptor
Faulty drum cleaning blade
Scratched upper fuser roller
|
Replace or call service technician
Replace or call service technician
Replace or call service technician
|
| Smudging or Copy wipes off
|
Depleted Fuser oil
Spent Upper fuser cleaning roller |
Add oil if applies.
See service manual
If applies, Replace |
Products 