TechNova - NovaJet Inkjet Matte Film Trouble Shooting

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NovaJet Inkjet Films Trouble Shooting

Problems	Causes	Remedies
Image / text has lines or faded areas	Low on ink Print head is clogged Print quality is on "economy" mode Cartridge is not making good contact with the printer	Check the cartridge. If it is low on ink, change it. Dried ink is clogged, clean the print head Choose "clean print head" on the printer software. If this does not help...� I) Remove the cartridge from the printer according to printer manual. II) Using a damp cloth, gently press the print head. This should help ink to flow out of the cartridge. III) Return cartridge to printer. Select "normal" or "best" quality. Cartridge is not installed properly. Remove the cartridge and re-install it according to your printer manual.
The images / text is blurred / smudged.	Check whether the image is printed on the correct side Your media is wet, damp. Your software settings are incorrect. Ink has leaked into your printer and is on the sheet feeder.	Image should be printed on the coated surface, which is slightly rough. Use a new, dry sheet of media. You need to select a different "print quality." In the software settings, choose "normal, best" print quality. The incorrect media type is selected. Select "Film" for media type. Open the cover to your printer. With a cloth, gently wipe any ink from the inside of the printer. Do not use tissue, as this will leave particles of paper in your printer.
The Image I printed is blank.	You are out of ink. The cartridge�s print head is clogged. The driver settings are not correct.	Change your cartridge as soon as possible. You must clean the print head. Check the settings for your printer and re-install the software if necessary.
The print quality is not what I see on the screen.	Your software settings are incorrect.	Choose the proper "media type - film". Choose the "print quality-normal/best" that best fits to your needs. You must calibrate your printer settings with the screen settings. Your software/printer software should provide a resource to do this.
The cartridge is leaking.	Remove and Replace the Cartridge. Do not put a leaking cartridge into your printer. This may damage your printer! You have filled the cartridge incorrectly.	Allow the ink to flow out, using a tissue or cloth to absorb the ink.
The images/text has lines or faded areas.	The images/text has lines or faded areas.	The shelf life of a cartridge, unopened in the box is 18 months. There is also an expiry date on the cartridge boxletting you know if its beyond the shelf life. Now, the warranty is different. The warranty is 90 days from the date on your receipt. So for folks who aren�t using more than one cartridge every 3 months, it�s not to their advantage to stock up since the warranty will expire before they even open the next cartridge.